Description
1. Paper Jam:
- Symptoms: Red light blinking, potentially with paper jams.
- Solution: Turn off the printer, unplug it, and carefully remove any jammed paper. Check all accessible areas, including the paper tray and output area. Restart the printer after removing the paper.
2. Low Ink or Ink Pad Issues:
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Symptoms:
Red and ink lights flashing simultaneously, possibly with an error message.
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Solution:
Check ink levels and replace any empty cartridges. If the ink pad is full (near the end of its service life), you may need to contact Epson support for assistance.
3. General Error:
- Symptoms: Red light blinking, possibly accompanied by a computer error message.
- Solution: Turn the printer off, unplug it, and check for any obstructions inside the printer. If the error persists after restarting, contact Epson support.
4. Resetting the Printer:
- Symptoms: Red light blinking indicating the printer needs a reset.
- Solution: You may need to use a reset utility program. Follow the instructions in the program to select the printer model, and perform the reset. You will likely need to turn the printer off and then on again after the reset.
5. Scanner Issues (less common):
- Symptoms: Red light blinking, possibly with scanner-related error messages.
- Solution: Ensure the scanner is properly connected to your computer and the software is fully installed. If the transportation lock is engaged, slide it to the unlock position.
Troubleshooting Steps:
- Check for Paper Jams: Remove any jammed paper.
- Verify Ink Levels: Check ink levels and replace any empty cartridges.
- Run a Nozzle Check: Check for clogged print head nozzles and clean them if necessary.
- Check for Errors on the Computer: Pay attention to any error messages displayed on your computer screen.
- Reset the Printer: If the problem persists, consider using a printer reset utility.
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